The five-minute service log guide

Write a useful record without writing an essay.

A practical framework for documenting the service delivered, the reason for the work, and what should happen next.

The five-minute service log method

  1. Start with the facts

    Record the date, person served, service type, location when relevant, and the amount of time delivered. Use the terminology required by your contract or organization.

  2. Describe what you did

    Identify the service or activity clearly enough that someone reviewing the record later can understand what occurred. Avoid vague entries such as “worked with student.”

  3. Connect it to the purpose

    Briefly explain the goal, skill, need, authorization, or agreed scope connected to the service. Include only information that is relevant and appropriate for the record.

  4. Record the response or result

    Note meaningful participation, progress, barriers, or outcomes without overstating what one session demonstrates. Keep observations specific and objective.

  5. State what happens next

    Document the next planned service, follow-up, communication, or adjustment when applicable. If nothing further is needed, the record can say so.

  6. Before you finish

    Check that the log is timely, accurate, readable, and consistent with your contract and applicable requirements. Do not include unnecessary confidential information.